f677 Privacy Policy
This policy transparently explains how your personal information is collected, stored, and kept secure on the f677 platform.
This privacy policy applies to all users of the f677 platform. When you create an account, log in, or use our services on f677, you consent to this policy. We are always committed to protecting the privacy of your personal information.
The Information We Collect
We collect certain personal information to improve your experience on the f677 platform and to operate our services properly. The types of information collected are described in detail below:
1.1 Registration and Account Information
When you create an account on f677, we collect the following information:
- Full name and username
- Email address
- Date of birth (for age verification — to confirm 21+)
- Bangladeshi mobile number
- Residential address
- National ID card or passport number (for identity verification)
1.2 Financial Transaction Information
To facilitate deposits and withdrawals and to prevent fraudulent activity, we collect:
- bKash, Nagad, Rocket account numbers (for transaction purposes)
- Deposit and withdrawal amounts and dates
- Transaction reference numbers
- Financial history and patterns
1.3 Technical Information
The following technical information may be collected automatically while you use our platform:
- IP address and device type
- Browser version and operating system
- Login dates, times, and session information
- Platform activity logs (game history, betting information)
- Information collected through cookies and similar tracking technologies
How We Use the Collected Information
We use your information only for lawful and necessary purposes. f677 never misuses your information or sells it to unauthorized third parties.
2.1 Service Delivery and Operations
Your information is used to manage your account, process transactions, and provide gaming services. This is a core part of how our platform operates.
2.2 Identity and Age Verification
To ensure responsible gaming, we verify the identity and age of users. Only those who are 21 years of age or older may open an account on f677.
2.3 Security and Fraud Prevention
Information is analyzed to detect and prevent financial fraud, money laundering, and other illegal activities. This is essential to protecting your interests and those of all users.
2.4 Customer Service Improvement
By analyzing your feedback and service usage patterns, we continuously improve the quality of f677's services and the user experience.
2.5 Communication and Notifications
We use your contact information to send you security alerts related to your account, transaction confirmations, and important policy update notices.
2.6 Legal Compliance
Your information may be used to comply with applicable laws and regulations, and to respond to lawful requests from law enforcement authorities.
Information Storage and Security
f677 takes the highest technical and organizational measures to protect your personal information. We believe data security is an ongoing process.
3.1 Encryption Technology
All your personal and financial information is protected with SSL (Secure Sockets Layer) encryption technology. This technology keeps all data exchanged between your browser and our servers secure.
3.2 Secure Server Infrastructure
Our servers are housed in secure data centers where firewalls, intrusion detection systems, and regular security audits are maintained.
3.3 Data Retention Period
Your information is retained for the following periods:
- Active account data: for the entire duration the account remains active
- Financial transaction records: for the period required by legal obligations
- After account closure: for a minimum of 5 years (for legal compliance)
- Inactive accounts: in accordance with the applicable policy from the date of last login
3.4 Employee Access Controls
Our employees may only access the information necessary to perform their duties. All employees work under strict confidentiality agreements.
Security Notice
Never share your account password with anyone. No representative from f677 will ever ask for your password or full payment details. If you receive any such request, notify us immediately via live chat.
Sharing Information with Third Parties
f677 does not sell or rent your personal information. However, limited information may be shared with trusted third parties in specific circumstances:
4.1 Payment Processing Companies
Necessary transaction information is shared with payment service providers such as bKash, Nagad, and Rocket to process your deposits and withdrawals. This information is used solely for transaction verification.
4.2 Technology and Service Providers
Technology partners who assist in operating our platform, such as server hosting and security service providers, may have access to limited information. They all operate under strict confidentiality agreements.
4.3 Game Software Providers
Game providers such as Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming may have access to limited information necessary to operate gaming activities. This is essential for fair play and account verification.
4.4 Legal Authorities
Information may be shared with relevant authorities in response to a court order, a lawful investigation, or other legal obligations. In such cases, we fully comply with the law.
4.5 What We Never Do
- Sell or rent your information to third parties
- Share your information with other organizations for marketing purposes
- Disclose your information on social media without your permission
- Provide unnecessary or excessive information to third parties
Cookies and Tracking Technology
f677 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
5.1 Essential Cookies
These cookies are essential for the core functions of the platform. They are used to maintain login sessions, verify security, and save your preferences. Disabling these cookies may prevent the platform from working properly.
5.2 Analytics Cookies
Analytics cookies are used to understand how users interact with f677. This information helps us improve the quality of our service, and all data is kept anonymous.
5.3 Cookie Controls
You can manage cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the platform. Visit your browser's help center for more details on deleting or disabling cookies.
Your Rights Over Your Information
As an f677 user, you have specific rights over your personal information. We respect these rights and support you in exercising them.
Right to Access
You may request a copy of your personal information held by us at any time. We are obligated to provide it within the specified timeframe.
Right to Correction
If your information is incorrect or incomplete, you may have it corrected. This can be done directly through your account settings or via our support team.
Right to Deletion
In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
Right to Object to Processing
You may object to the use of your information for certain purposes. We will give your objection due consideration and take action where applicable.
6.1 How to Exercise Your Rights
To exercise any of the rights listed above, contact us through our 24/7 Bangla live chat support or email us at [email protected]. We aim to respond to your request within 30 business days of receipt.
Protection of Minors
f677 takes the protection of minors from gaming very seriously. This is an integral part of our responsible gaming policy.
7.1 Age Verification
f677 is for those who are 21 years of age or older only. Age is verified at the time of registration, and information from any minor is not knowingly collected.
7.2 Discovery of a Minor's Information
If we learn that a minor has registered on our platform, we will immediately close that account and securely delete the collected information.
7.3 Appeal to Parents and Guardians
If your minor child has registered on f677 in any way, please notify our support team immediately. We will act promptly and securely destroy the relevant information.
Changes to the Privacy Policy
f677 may update this privacy policy from time to time. For any significant changes to the policy, we will take the following steps:
8.1 Change Notification
If there are any important changes to the policy, we will notify you by email or through the platform. You will be given adequate notice before the updated policy takes effect.
8.2 Confirming Consent
Continuing to use the platform after the policy has been updated will be considered your acceptance of the new policy. If you do not agree to the new policy, you have the option to close your account.
8.3 Version History
The date of each update is noted at the top of this page under the "Last Updated" section. We keep records of previous versions in our own archive.
This privacy policy applies jointly with f677's Terms and Conditions and Responsible Gaming Policy.
Contact Us
Our support team is always ready to help with any questions, concerns, or requests regarding the privacy policy. We speak with you in Bengali.
Privacy Complaints
If you believe your personal information has been processed in violation of this policy, please send details of your complaint to [email protected]. We take every complaint seriously and investigate it thoroughly.
For more information about our privacy policy, visit the FAQ page.